For formal purposes, the administrator of the website is TRAWIALNIA.EU Sp. z o.o. with its registered office in Tarnowskie Góry (42-600) at ul. Zagórska 167A, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court in Gliwice, 10th Commercial Division of the National Court Register under KRS number: 0000190208.
If you have any questions regarding this Privacy Policy, you may contact us at any time by sending a message to: biuro@trawialnia.eu
Here you will find a condensed version of the most important principles concerning privacy protection.
If the above information is insufficient, please see the detailed information below.
The administrator of your personal data within the meaning of personal data protection laws is TRAWIALNIA.EU Sp. z o.o. with its registered office in Tarnowskie Góry (42-600) at ul. Zagórska 167A, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court in Gliwice, 10th Commercial Division of the National Court Register under KRS number: 0000190208.
The purposes, legal bases, and retention periods for the processing of personal data are specified separately for each purpose (see the description of individual purposes of personal data processing below).
The detailed principles for exercising these rights are described in Articles 16–21 of the GDPR. However, please note that these rights are not absolute and may not apply to all processing of your personal data. Wherever we describe individual processing activities, we will also indicate the rights you may exercise in that particular context.
Please also remember that one of the above rights is always available to you – if you believe that we have violated personal data protection regulations when processing your data, you have the right to lodge a complaint with the President of the Personal Data Protection Office.
You can also always contact us directly to request information about which of your data we hold and for what purposes we process it. Simply send a message to biuro@trawialnia.eu
We make every effort to ensure that the information you require is comprehensively presented in this Privacy Policy. The e-mail address provided above can also be used if you have any questions regarding the processing of your personal data.
We guarantee the confidentiality of all personal data provided to us. We take all security measures and data protection required by personal data protection laws. Personal data is collected with due diligence and adequately protected against access by unauthorized persons.
We entrust the processing of personal data to the following entities:
All entities to which we entrust personal data processing guarantee the application of appropriate data protection and security measures as required by applicable law.
By participating in training sessions, conferences, or other events organized by Trawialnia.eu, the Customer agrees to the free-of-charge use of their image as recorded in photographs and audiovisual recordings taken during the event for any purpose — including placement on the website www.trawialnia.eu, on social media profiles, and on the Internet — for information, promotional, advertising, or marketing purposes of goods or services offered by TRAWIALNIA.EU Sp. z o.o. based in Tarnowskie Góry. The consent granted as above may be revoked at any time by sending a relevant statement to the e-mail address biuro@trawialnia.eu.
User Account
When creating a user account, you must provide your email address, company name, tax identification number (NIP), and phone number. Providing this data is voluntary, but necessary to create an account.
The data you enter in your user account will be processed solely for the purpose of maintaining your account and allowing you to use it. Providing data in your user account is intended to make it easier for you to place orders in the store by automatically filling in the order form.
The legal basis for processing your personal data within the user account is the performance of the account service contract, which you conclude based on the store’s Terms & Conditions — Article 6(1)(b) GDPR.
Data collected in the user account is processed and stored on servers provided by Nazwa.pl.
Your data will be processed as long as you maintain a user account. After deleting your account, your data will be removed from the database, with the exception of data concerning completed orders.
You can access your personal data processed within your account at any time by logging in to your user account. After logging in, you can modify or delete your data at any time, with the exception of data concerning completed orders. You can also choose to delete your account at any time.
You also have the right to data portability concerning data collected in your user account, as referred to in Article 20 GDPR.
When placing an order, you must provide the data necessary to fulfill the order, i.e.: company name, tax identification number (NIP), email address, and phone number. Providing this data is voluntary but necessary to place the order.
The data you provide to us in connection with your order is processed for the purpose of fulfilling the order (Article 6(1)(b) GDPR), issuing an invoice (Article 6(1)(c) GDPR), recording the invoice in our accounting records (Article 6(1)(c) GDPR), and for archival and statistical purposes (Article 6(1)(f) GDPR).
Data contained in the order placed via the store is stored on servers provided by Nazwa.pl.
If you have a user account, your order will also be visible in the order history of that account.
Each order is documented with an invoice. Invoices are issued using the Comarch Optima system – invoices are then passed on to our accounting office, Debet sp. z o.o.
Orders are also recorded in our internal database for archival and statistical purposes.
Order data will be processed for as long as it is necessary to complete the order, and subsequently until the statute of limitations for claims under the concluded contract expires. Moreover, after this period, data may still be processed by us for statistical purposes. Please also note that we are obliged to store invoices containing your personal data for a period of 5 years from the end of the tax year in which the tax obligation arose.
With regard to order data, you cannot request rectification of that data after the order has been completed. You also cannot object to the processing of your data or request its deletion until the statute of limitations for claims under the concluded contract expires. Similarly, you cannot object to the processing of data or request its deletion if it is contained on invoices. However, after the expiry of the statute of limitations for claims under the concluded contract, you may object to the processing of your data for statistical purposes.
You also have the right to data portability concerning order data, as referred to in Article 20 GDPR.
If you file a complaint or withdraw from the agreement, you provide us with personal data contained in the complaint or the withdrawal statement, which includes your first and last name, home address, phone number, email address, and bank account number.
The data provided to us in connection with the filing of a complaint or withdrawal from the agreement will be used for the purpose of carrying out the complaint procedure or withdrawal process (Article 6(1)(c) GDPR).
The data will be processed for the time necessary to complete the complaint procedure or withdrawal process. Complaints and withdrawal statements may also be archived for statistical purposes.
With regard to the data contained in complaints and withdrawal statements, you do not have the right to request their rectification. You also cannot object to the processing of such data or request its deletion until the expiry of the limitation period for claims arising from the concluded agreement. However, after the limitation period for claims under the concluded agreement expires, you may object to the processing of your data for statistical purposes.
When you contact us via e-mail, including by submitting an inquiry through the contact form, you naturally provide us with your e-mail address as the sender. Furthermore, the content of your message may also contain other personal data.
Your data in this case is processed for the purpose of contacting you, and the legal basis for processing is Article 6(1)(a) of the GDPR, i.e. your consent resulting from your initiation of contact with us. The legal basis for processing after the contact has ended is our legitimate interest in archiving correspondence for internal purposes (Article 6(1)(c) of the GDPR).
The contents of the correspondence may be archived, and we cannot specify exactly when they will be deleted. You have the right to request access to the history of correspondence you have had with us (if it has been archived), as well as to request its erasure, unless its continued retention is justified by our overriding interests, for example in order to defend against potential claims you may raise.
Our website, like almost all other websites, uses cookies to provide you with the best possible experience while using the site.
Cookies are small text files stored on your end device (e.g. computer, tablet, smartphone) that can be read by our IT system.
Cookies can be divided into first-party cookies and third-party cookies.
More detailed information can be found below.
When you visit the website for the first time, you will see a notification about the use of cookies, along with a request for your consent to use cookies. You can change your cookie settings at any time via your browser settings, or delete cookies entirely. Please note, however, that disabling cookies may cause difficulties in using this website, as well as other websites that rely on cookies.
We use first-party cookies to ensure the proper functioning of the website, in particular to recognize you upon your next visit, to improve and personalize the website, to enable login to your user account, and to remember your preferences.
Our website, like most modern websites, uses features provided by third parties, which involves the use of third-party cookies. The use of these types of cookies is described below.
We use cookies to track website statistics, such as the number of visitors, the types of operating systems and browsers used to view the site, the time spent on the site, and the subpages visited, etc. We use Google Analytics for this purpose, which involves the use of cookies provided by Google LLC. Within the cookie settings management tool, you have the option to decide whether we may also use marketing features within Google Analytics or not.
We enable the use of social media features, such as sharing content on social media platforms and subscribing to social media profiles. The use of these features involves cookies from social media platform administrators, such as Facebook, Instagram, YouTube, Twitter, Google+, and LinkedIn.
We embed videos from YouTube and Vimeo on the website. When you play these videos, cookies are used by Google LLC in relation to the YouTube service or by Vimeo.
Using the website involves sending requests to the server where the website is hosted. Every request directed to the server is recorded in the server logs.
The logs contain information such as your IP address, the server’s date and time, the type of web browser and operating system you are using. These logs are saved and stored on the server.
The data saved in the server logs is not associated with specific individuals using the website and is not used by us to identify you.
Server logs serve only as supporting material for website administration, and their content is not disclosed to anyone other than persons authorized to administer the server.
